Return & Refund Policy

Thank you for shopping with us. Please read our Return & Refund Policy carefully.

Returns

We accept returns within 7 days of receiving your order. To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• The item must be in its original packaging.

• Proof of purchase (order number or receipt) is required.

Products that have been opened, used, or damaged after delivery are not eligible for return due to hygiene and safety reasons.

Non-Returnable Items

• Used or opened skincare products

• Items purchased on sale or promotional discounts

• Gift cards

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If approved:

• Your refund will be processed within 5–7 business days.

• The amount will be credited to your original payment method.

Shipping charges are non-refundable.

Exchanges

We only replace items if they are defective or damaged upon arrival. If you need an exchange, please contact us within 48 hours of delivery with clear photos of the product.

Return Shipping

• Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

• We recommend using a trackable shipping service.

How to Initiate a Return

To start a return, please contact us at:

Email: lifeglowofficial0@gmail.com

Include your order number and reason for return in your message